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Delivery of VEX digital Gift Cards

  1. There are no restrictions on when your digital Gift Card can be delivered. You can choose to have it delivered instantly or at a later date and time of your choosing. You can specify an exact time down to the minute!
  2. Delivery of your digital Gift Card by email is free of charge.
  3. You (or your recipient) will receive an email containing a link to download your VEX digital Gift Card. You can choose to download it now or at a later date. Your digital Gift Card is loaded with value and ready to exchange online at as soon as you download it.
  4. After placing your order you will receive a confirmation email that includes your order number.
  5. If you have a query, please contact us on 0371 200 1254 or by emailing Opening hours are Monday to Friday, 9am - 5pm and Saturdays 9am - 12:30pm. Please have your order number to hand.
  6. You will receive another email to confirm when the digital Gift Card has been sent by email to your specified recipient.
  7. If you chose the delivery option to send 'To myself', the digital Gift Card will be sent to the email address provided during checkout.